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Swastah Atta: Fresh Stone-Ground Flour Delivered to You Straight From Our Mills
Welcome to Swastah Flour Mills, your trusted source for authentic chakki atta in Pune. We specialize in milling and delivering ultra-fresh, stone-ground flour made to order for ultimate nutrition, taste, and freshness. Our website serves as a comprehensive guide to understanding the true benefits of fresh atta compared to commercial packed flour.
Explore key product categories, learn about our unique milling process, and discover why our fresh atta stands apart. Enjoy our customer-focused approach backed by trust-building calls-to-action, designed to make your purchase seamless and satisfying.
Why Choose Fresh Atta?
Health Benefits
Freshly milled atta retains natural nutrients, vitamins, and fibers that degrade over time in packed flour, supporting better digestion and overall health.
Superior Taste & Aroma
Fresh atta offers a rich nutty flavor and delightful aroma, enhancing the taste of your rotis and baked goods compared to stale, packaged flour.
Chakki Atta vs Packet Atta
Stone-ground chakki atta maintains wholesomeness by grinding with traditional methods, avoiding chemical preservatives used in packets.
Our Unique Stone-Ground Milling Process
Made to Order
We mill each batch only after you place an order, assuring unparalleled freshness and preserving nutritional value lost in pre-milled flour.
Stone Chakki Milling
Using authentic stone chakkis allows slow grinding that maintains wheat's natural oils and texture, unlike rapid, high-heat commercial processes.
No Contract Manufacturing
We like to believe that contract manufacturing dilutes quality. Hence, all our products are milled in our in-house milling facilities.
Swastah Atta vs Packed Atta: A Clear Comparison
What Makes Atta Truly Fresh?
Natural Milling
Stone-ground flour retains more natural oils and nutrients due to gentle grinding.
Timely Grinding
Atta is milled only after order placement, eliminating long storage times.
No Chemicals
Free from preservatives and additives, ensuring purity.
Optimal Texture As Per Your Choice
We like to believe that textures matter and hence we provide 3 options - Fine, Medium and Coarse.
Frequently Asked Questions (FAQs)
1
Why do you only accept prepaid orders?
We mill every batch only after receiving your order – no pre-stocked atta, no mixing. Prepaid orders ensure there are no returns or swaps, so you can be completely confident that what you’re receiving is your order only, freshly ground just for you.
2
How does Swastah deliver fresh atta so quickly?
We offer scheduled delivery slots so you can plan your kitchen needs ahead of time. Need it urgently? We also offer express delivery within 90 minutes, subject to slot availability and store proximity.
3
Why is your packaging transparent?
Because we believe in full trust and zero hidden ingredients. Our transparent food-grade bags let you see the quality and freshness of your atta the moment it arrives. No branding gimmicks. Just clean, visible food.
4
Why don’t you use sealed packets like supermarkets?
Our atta is hand-packed in small batches and cable tied just enough to prevent spillage during delivery. We avoid airtight sealing because we don’t add any shelf-life-increasing agents or preservatives.
5
How long will the atta stay fresh?
Swastah atta is absolutely fresh and will remain usable for up to 30 days if stored properly. We use no chemicals like benzoyl peroxide (commonly found in mass-market atta) – so your flour stays safe and natural.
6
Should I transfer the atta to a different container?
Yes. Our transparent bags are not moisture-proof and are designed for short-term transport only. We recommend transferring your atta to an airtight, dry container as soon as you receive it.
7
Can I customize my atta (grain, coarseness, blend)?
Absolutely! You can choose your grain type (Sharbati, Lokwan, Jowar, etc.), the blend (e.g., multigrain), and the grind (fine, medium, coarse) while placing your order in the Swastah app.
8
Do you deliver everywhere in Pune?
We’re expanding rapidly! You can check delivery availability for your area in the app or our web commerce portal app.swastah.in .New zones are added frequently based on demand.
9
What if I’m not satisfied with the texture or quality of the atta?
At Swastah, our milling process is carefully managed by trained staff to deliver the texture you choose. However, since it’s a human-led process, there may occasionally be minor variation in texture. We work hard to ensure this doesn’t happen — and in the rare case it does, we’re here to help.
If you’re unsatisfied, we offer refunds upon review of product images shared with us. Please call us on 8600028217 for registering grievance. We request that any refund request be raised on the same day the order is delivered, as atta is a fresh, organic product, and our packets are not air-sealed. We also don’t have visibility or control over home storage environments, which may vary.
Currently, we do not offer replacements or returns, but our SOPs are designed to keep such issues extremely rare.
Delivery Areas and Accessibility
Delivering to Societies
Currently, we provide deliveries to Residential Societies only. Individual homes or residential locations are not covered.
Areas Covered
Kharadi, Magarpatta, Amanora, Wagholi, and Viman Nagar.
To Register Your Society
Call us on 8600028217 to get your society registered.
We encourage checking our app for the full and updated list of delivery zones to ensure availability at your location.
Upcoming Blog: Dive Deeper into Healthy Flours
Swastah’s future blog will serve as an educational resource, focusing on topics like the best atta for roti, low glycemic index flours, and the benefits of multigrain blends.
This content will empower consumers with knowledge for healthier meal choices, promoting wellness and culinary innovation with stone-ground flours.
Stay tuned for rich insight articles designed to boost organic traffic and foster an engaged, health-conscious community.
Our Policies And Terms
Privacy Policy
EFFICIENCYEDGE TECHNOLOGIES PVT LTD ("Company", "We", "Us", or "Our")
EFFICIENCYEDGE TECHNOLOGIES PVT LTD, a private limited company with its registered office at 103, Calandula, B2/W2, Green Groves, Wagholi, Pune, 412207, operates the website www.swastah.in (hereinafter referred to as the "Platform"). The Company is committed to protecting Your privacy and the information that You share while using the Platform. We value the trust You place in Us. That’s why We maintain the highest security standards for securing the transactions and Your information.
Privacy Policy Overview
This privacy policy (“Privacy Policy”) specifies the manner in which personal data and other information is collected, received, stored, processed, disclosed, transferred, dealt with, or otherwise handled by the Company. This Privacy Policy does not apply to information that You provide to, or that is collected by, any third party through the Platform, and any Third-Party Sites (defined below) that You access or use in connection with the Services offered on the Platform.
By using our service (by visiting our website/Registering on our website, buying our products and services), You (“You”, “Your”, “Yourself” as applicable) accept and agree to be bound by the terms and conditions of this Privacy Policy and consent to the Company collecting, storing, processing, transferring, and sharing information including Your Personal Information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Service (“Terms”) and shall be read harmoniously and in conjunction with them. All capitalized terms used herein however not defined under this Privacy Policy shall have the meaning ascribed to them under the Terms.
This Privacy Policy (i) will be considered to be an electronic record under the Indian data privacy laws including the Information Technology Act, 2000 read with rules and regulations made thereunder; and (ii) will not require any physical, electronic, or digital signature by the Company.
Collection of Information
You may provide or the Company may collect certain personal information while You register on the Platform and/or use the Services. This includes: (a) Your name, electronic mail address, password, IP address, billing address, shipping address, and other relevant details; (b) Your content, received, uploaded, or posted using the Platform, including messages, images, videos, and feedback; (c) any information provided by You while availing customer support, and (d) information You choose to upload, sync, or import from the device on which the Platform is being used (collectively “Personal Information”). All information disclosed by You on the Platform shall be deemed to be shared willingly by You and without any coercion. No liability pertaining to the authenticity, genuineness, misrepresentation, fraud, negligence, etc. of the information disclosed by You shall lie on the Company.
The Company may collect non-personal information relating to Your activities while accessing the Service or other information from and about the devices through which the Platform is used including SDK/API/JS code version, browser, internet service provider, operating system, browser type, cookie information, timestamp, application identifier, application version, application distribution channel, independent device identifier, Android ad master identifier, network card (MAC) address, and international mobile device identification code (IMEI), the equipment model, the terminal manufacturer, the terminal device operating system version, the session start/stop time, location, language, the time zone, and the network state (WiFi and so on).
In addition to the profile information, You may also tell us Your exact location if You choose to enable Your computer or mobile device to send us location information. The Company may use and store information about Your location to provide features of the Service to You and to improve and customize the Service and provide location-based Services to You. You can withdraw Your consent at any time by disabling the location-tracking functions on Your mobile. However, this may affect Your enjoyment of certain functionalities on the Platform. In addition to the above, We identify and use Your IP address to also help diagnose problems with Our server, resolve such problems and administer the Platform. Your IP address is also used to help identify You and to gather broad demographic information.
Our servers automatically record information ("Log Data") created by Your use of the Service through the Platform. Log Data may include information such as Your IP address, operating system, the referring web page, pages visited, location, Your mobile carrier, device and application IDs, search terms, and the manner of Your interaction with links across the Platform, including email notifications, by clicking redirecting links, or through other means. The Company receives Log Data when You interact with the Service. The Company uses Log Data to provide Service, to measure, customize, and improve the Service, and to aid a better user experience. We may also collect data using web beacons, tags, or pixels.
When payment information is being transmitted on or through the Platform, it will be protected by encryption technology. In case You make any payment on the Platform in relation to the Service, You understand and acknowledge that the Company only facilitates the processing of such payment by third-party payment gateway and all financial information including bank account details is collected by such third-party payment gateway and not by the Company. You expressly consent to the sharing of Your information with third party service providers, including payment gateways, to process payments and manage your payment-related information. Hence, the Company cannot guarantee that transmissions of Your payment-related information or Personal Information will always be secure or that unauthorized third parties will never be able to defeat the security measures taken by the Company or the Company’s third-party service providers. The Company will not be liable for any acts or omissions on the part of the payment gateway. You should view the terms of service and the privacy policy of such third-party payment gateway prior to disclosing any sensitive personal information to such third-party payment gateway.
By creating an account or making a purchase, you agree to receive updates, offers, and notifications via RCS and other messaging channels from EFFICIENCYEDGE TECHNOLOGIES PVT LTD.
Usage of Information
The information as specified in Clause 1, may be used by the Company for the following purposes:
  • For Your registration, login, and management of an account on the Platform;
  • To confirm Your identity directly and/or through third parties;
  • To provide You Services and improve the Services;
  • Remembering your Personal Information so that You are not required to re-enter it the next time You visit the Platform;
  • To understand Your preferences and to enhance and customize Your experience of using the Service and the Platform;
  • For providing customized user relevant suggestions/Services;
  • To communicate with You through mail, e-mail, and telephone or through any other mode of communication, in connection with the Service, or other products or services of the Company;
  • To respond to Your comments, requests, reviews, and questions and provide better Services;
  • To enforce, communicate important notices, updates, or changes in the Services, use of the Platform, and the terms/policies including Terms which govern the relationship between You and the Company;
  • To detect, prevent and protect Us from any errors, fraud, or other criminal or prohibited activity on the Platform;
  • For internal purposes such as auditing, data analysis, research and improvement relating to the Platform or the Service;
  • For promotion and marketing purposes;
  • For sharing such information with any third party, including any service providers and any of Our group companies, in the course of providing the Services through the Platform;
  • To help promote a safe service on the Platform and protect the security and integrity of the Platform, the Services, and the users; and
  • To transfer data to the regulatory authorities or other appropriate authorities as required by law.
The data gathered from You may also be used for any reason incidental to the reasons listed above; and for any other purpose with Your consent. We use Your Personal Information to send You promotional emails, however, We will provide You the ability to opt out of receiving such emails from Us. However, You will not be able to opt out of receiving administrative messages, customer service responses, or other transactional communications. Unless and until, You explicitly give Your consent to Us, to do so, We will not share Your Personal Information with another user of the Platform and vice versa.
Collection of Information by Third-Party Sites and Advertisers
When You use the Platform, there may be certain links which may direct You to other websites/platforms or applications not operated/maintained by the Company (“Third Party Site(s)”). The manner in which Your information is collected, received, stored, processed, disclosed, transferred, dealt with, and handled by such Third Party Site(s) is governed by the terms and conditions and privacy policy of the respective Third Party Site(s). The Company is not in any manner responsible for the security of such information or their privacy practices or content of those Third – Party Sites and hereby expressly disclaims all liabilities with respect to the manner in which any Third Party Site(s) collects and/or uses Your information.
Cookies
A cookie is a small amount of information that’s downloaded to Your computer or device when You visit the Platform. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make Your browsing experience better by allowing the Platform to remember Your actions and preferences (such as login and region selection), and Your trends. This means You will not have to re-enter this information each time You return to the Platform or browse from one page to another.
The length of time that a cookie remains on Your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until You stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies We use are persistent and will expire between 30 minutes and two years from the date they are downloaded to Your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact Your user experience and parts of the Platform may not be fully accessible to You.
Most browsers automatically accept cookies, but You can choose whether or not to accept cookies through Your browser controls, often found in Your browser’s “Tools” or “Preferences” menu.
Additionally, please note that blocking cookies may not completely prevent how We share information with third parties such as Our advertising partners.
Disclosure to Third Parties
The Company may disclose Your information including Personal Information, if required to do so by law and if such action is necessary to: (a) comply with a legal obligation or with laws, regulatory requirements, and to respond to lawful requests and legal process; (b) protect and defend the rights or property of the Company, and other users of the Platform including to enforce agreements, policies, and Terms of Service; (c) protect the personal safety of the Company, the users of the Platform, or any person, in an emergency; (d) protect the Company from incurring any legal liability; (e) firms representing the Company in judicial proceedings and/or any legal, accounting, and auditing firms providing services to the Company; and (f) for reasons incidental to the above. In such an event the Company shall be under no obligation to inform You or seek Your approval or consent.
The Company may disclose Your Personal Information to: (i) any third party to facilitate the provision of the Services including the Platform; and (ii) any third parties who provide services, such as auditing, data analysis, platform improvement, and assistance with the delivery of goods, relevant marketing messages, and advertisements. If You provide a mobile phone number and/or e-mail address, the Company or the third-party service providers or the persons authorized by them, may send You text messages/e-mails in relation to Your use of the Platform. The Company contractually requires these third parties to keep such information confidential and use it only for the purposes for which the Company discloses it to them. These third parties may view, edit, or set their own cookies or may place beacons on Your personal information.
The Company may also share aggregated (and de-identified) information with third parties at its discretion.
The Company may share Your personal information with third-party vendors, consultants, and other service providers who work for the Company and are bound by contractual obligations to keep such personal information confidential and use it only for the purposes for which the Company discloses it to them. The Company may also share or transfer Your Personal Information to third parties in compliance with the applicable law.
The Company may disclose or transfer Your information (personal or otherwise) to any subsidiary or affiliate, and to a third party if the Company sells, transfers, or divests all or a significant portion of the Company’s business or assets to another company in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or other similar proceeding. Such third parties shall be contractually bound to not disclose further, any personal information disclosed to them.
Security
The Company uses reasonable security measures, at the minimum those mandated under applicable laws to safeguard and protect Your data and information. The Company has implemented measures to protect against unauthorized access to, and unlawful interception of Your information. However, security risks cannot be completely eliminated while using the internet. The Company assumes no liability or responsibility for the disclosure of Your information due to errors in transmission, unauthorized third-party access, or other causes beyond its control. You play an important role in keeping Your personal information secure. You should not share Your user name, password, or other security information for Your account with anyone. You accept the inherent security implications of providing information over the Internet and agree not to hold the Company responsible for any breach of security or the disclosure of personal information unless the Company has been grossly and willfully negligent.
By accepting the terms of this Privacy Policy, You undertake to exercise utmost confidentiality of all data You access by virtue of being a user of the Platform. You undertake not to divulge, share, manipulate, sell, or use information collected or accessed in a manner inconsistent with this Privacy Policy and the interests of the Company.
Policy Towards Children
The Platform is intended for a general audience and not for use by anyone younger than the age of 18. In the event the Platform and the Services are being accessed by a person below the age of 18 (eighteen) years (“Minor”), such access shall be deemed to be with the consent of the guardian of such Minor. The Company does not knowingly collect personal information from children younger than the age of 18 without the consent of a parent or legal guardian; if the Company learns that it has done so, the Company will promptly remove the information from all active databases. If You are a parent or legal guardian who believes that the Company has collected or used their child’s personal information, please contact the Company at support@swastah.in.
User Discretion
Subject to limitations in applicable law, You are entitled to object to or request the restriction of processing of Your Personal Information, and to request access to, rectification, erasure, and portability of Your own Personal Information. However, some information may be needed to register on the Platform or to take advantage of some of the features of the Platform. Hence, by choosing not to provide us with the above-mentioned information, You may be unable to access the Services/use the Platform, partially or entirely.
If You are a registered user of the Platform, the Platform provides You with tools and account settings to access or modify the profile information You have provided and is associated with Your account.
Where the use of Your information is based on consent, You can withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. In the event You desire to withdraw Your consent or delete Your Personal Information collected by the Company, You can do so by contacting Us at support@swastah.in. If You are aware of any changes or inaccuracies in Your information, You should inform the Company of such changes so that the records of the Company may be updated or corrected. The Company will respond to Your request as soon as possible under relevant regulation.
The Company will retain Your personal information as long as needed to provide the Services, or as required or permitted by applicable laws.
Grievances
In accordance with (1) Information Technology Act, 2000 and rules made there under, and (2) Consumer Protection (E-Commerce) Rules, 2020 the name and contact details of the Grievance Officer/Nodal Officer is provided below:
Name of the grievance officer: Gaurav Tejwani Legal name of the company: EFFICIENCYEDGE TECHNOLOGIES PVT LTD Registered office address: 103, Calandula, B2/W2, Green Groves, Wagholi, Pune, 412207 Phone Number of the grievance officer: +91 - 8600028225 Designation: Chief Customer Officer Customer care number: +91 - 8600028225 Landline: Not available Email: support@swastah.in Time: Monday - Friday (9:00 - 18:00)
Amendments
We reserve the unconditional right to change, modify, add, or remove portions of this Privacy Policy at any time, without specifically notifying You of such changes. Any changes or updates will be effective immediately. You should review this Privacy Policy regularly for changes. You can determine if changes have been made by checking the “Last Updated” legend above. Your acceptance of the amended Privacy Policy shall signify Your consent to such changes and agreement to be legally bound by the same.
Terms of Service
This website is operated by EFFICIENCYEDGE TECHNOLOGIES PVT LTD. Throughout the site, the terms “we”, “us” and “our” refer to EFFICIENCYEDGE TECHNOLOGIES PVT LTD. EFFICIENCYEDGE TECHNOLOGIES offers this website, including all information, tools, and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if the information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the product and/or Service.
SECTION 5 - PRODUCTS OR SERVICES (if applicable)
Certain products or Services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited. We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy
SECTION 7 - OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new Services and/or features through the website (including the release of new tools and resources). Such new features and/or Services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products, and Services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or Services of third parties. We are not liable for any harm or damages related to the purchase or use of goods, Services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you. You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and Services delivered to you through the Service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall EFFICIENCYEDGE TECHNOLOGIES PVT LTD, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, Service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless EFFICIENCYEDGE TECHNOLOGIES PVT LTD and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at support@swastah.in
Our contact information is posted below:
EFFICIENCYEDGE TECHNOLOGIES PVT LTD
103, Calandula, B2/W2, Green Groves,
Wagholi, Pune, 412207
Phone Number: +91 - 8600028225
Refund Policy
Cancellation Policy
This website is operated by EFFICIENCYEDGE TECHNOLOGIES PVT LTD.
Cancellation Initiated by Customers
As per Policy, the Customer will not be able to cancel the order once placed through the website. If the customer wants to cancel the order, the Customer will have to contact Customer Delight Cell at +91 - 8600028225 or email us at support@swastah.in. However, EFFICIENCYEDGE TECHNOLOGIES reserves the right to deny any refund to the Customer pursuant to a cancellation initiated by the Customer.
Cancellation Initiated by EFFICIENCYEDGE TECHNOLOGIES
EFFICIENCYEDGE TECHNOLOGIES reserves the right to collect operational fees for the orders constrained to be canceled by EFFICIENCYEDGE TECHNOLOGIES on behalf of the customer for reasons not attributable to EFFICIENCYEDGE TECHNOLOGIES or its associates, including but not limited to:
  • In the event that the address provided by the customer is either wrong or falls outside the delivery zone.
  • Failure to contact the customer by phone or email at the time of delivering the order.
  • Failure to deliver the order due to lack of information, direction, or authorization from the customer at the time of delivery.
  • In the unlikely event of an item in the order being unavailable, EFFICIENCYEDGE TECHNOLOGIES will contact the customer on the phone number provided to us and inform the customer of such unavailability. In such an event, the customer may choose to modify the order and shall be entitled to a refund of the unavailable product's final price after the discount, if applicable, or cancel the entire order and shall be entitled to a refund to an amount up to 100% of the Order value. No additional charges will be applied to such transactions.
Refund Policy
As a Policy, EFFICIENCYEDGE TECHNOLOGIES discourages any return and refund requests. No refund would be provided to the customer.
However, the customer shall be eligible to get the REFUND under the following conditions:
  • If the package has been tampered with or damaged at the time of handover/delivery, as confirmed by EFFICIENCYEDGE TECHNOLOGIES personnel post thorough evaluation basis the quality parameters established by the company, in its sole discretion.
  • If the wrong item has been handed over/delivered to the customer which does not match with the Item for which the customer had initiated a transaction on the Platform.
  • EFFICIENCYEDGE TECHNOLOGIES has initiated the cancellation of the order due to reasons outlined under the cancellation policy; Cancellation initiated by EFFICIENCYEDGE TECHNOLOGIES - clause 4.
  • In such circumstances, refund amount would be credited back to the original payment mode within 7 working days.
EFFICIENCYEDGE TECHNOLOGIES does not support the RETURN of the order once delivered due to its adherence to superior hygiene & food safety standards. In case if any product does not live up to the expectations of customer satisfaction, EFFICIENCYEDGE TECHNOLOGIES recommends the customer to discard & dispose of the same in an appropriate fashion that is not only environmentally friendly but also adheres to the social waste disposal etiquette.
Customers are requested to notify of any order and/or product-related concerns within 24 hours after the order has been delivered to them via email to support@swastah.in or call our customer delight cell at +91 - 8600028225. We promise to revert within 24 working hours.
All refund amounts shall be credited to the customer’s account as per the original payment mechanism of the order.
EFFICIENCYEDGE TECHNOLOGIES’s decision on refunds shall be final and binding.
Prices for April 2025